Case Study · Quantum Energy
Days of Account Research,
Now 15 Minutes
How Quantum Energy's sales team turned account research it never had time to finish into a sourced account file in minutes.
“Days.”
Before
Research That Never Got Finished
Like most B2B sales teams, Quantum Energy wins on timing. The right account, at the right moment, with the right person. Reach all three and the conversation moves. Miss one and the same pitch goes nowhere.
The information that answers those three questions exists. It is scattered across public records, company websites, news and LinkedIn, and the name on a record is often not the company that makes the decision. Putting it together meant a rep researching by hand, one account at a time.
No tool, CRM field or role owned that work, so it happened when someone had a free afternoon. Most of the time the research never got finished, and outreach went wider instead of sharper.
After
A Sourced Account File in 15 Minutes
Now a rep names an account in Slack. Ten to fifteen minutes later, one file lands in the team's shared folder with every opportunity under that account, where each one stands, and the most relevant person to talk to. Every claim links to its source.
“It's like a hit list. Go.”
In Practice
Conversations That Start With Specifics
The payoff is biggest inside accounts the team already knows. Without the research, the ask to a current customer is generic. “Do you know anyone else who might be able to use this?”
With the research in hand, the team has done its homework before the call. A rep knows where each of the customer's opportunities stands and what is slowing it down, which the person on the other end often does not. So instead of opening with a request, the rep opens with something useful, speaks to what the customer actually needs, and asks for one specific referral.
“It becomes a real meaningful conversation... a more investigative line of questioning than some generalized broad-based questioning. And that's always more effective.”
How It Works
Four Steps, a Source on Every Claim
Three rules hold it together
How We Built It
One Signal at a Time, Supervised First
The build shipped one signal at a time, each working before the next began. Every capability ran supervised first, and those runs became the training data for the autonomous version.
The output followed the team. Quantum's sellers wanted a spreadsheet they could work from, so version one's drafted email became one file per account in their own folder. The system was handed over with documentation, a runbook and a knowledge transfer session.
“You can work smarter or you can work harder. Our team now has the same amount of productivity making a hundred calls that used to take a thousand.”
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